Renee Poncho with Pompoms Alicia Adams Alpaca

Professionally packed and fast shipping

We can offer a variety of shipping options because of our long-term relationship with UPS FedEx DHL. Our warehouse staff is highly skilled and will package your items according to our precise and exact specifications. Your goods will undergo a thorough examination and will be properly packaged prior to being shipped. Everyday, we send to thousands of clients in multiple countries. This is a testament to our determination to become the biggest online retailer in the world. The warehouses are located in Europe as much as they are in USA.

Note: Orders that contain more than one item will be assigned a processing date in accordance with the item.

We will inspect each and every one of the items before sending. Today, the majority orders will be sent within 48 hours. Delivery is expected to take between 3 and seven days.

Returns

The stock is constantly changing. It's not entirely managed by us since we have multiple organizations, such as the factory and our storage. The stock can change at any time. Be aware that your order is out of stock when the order has been placed.

Our policy is valid for 30 days. If 30 days have gone without a trace since the purchase, unfortunately we can't offer an exchange or refund.

In order to be eligible for a refund your item must be in good condition and in the same condition that you received it. It should also be returned in the original packaging.